Privacy Policy
Last Updated: September 21, 2026
PropertyZo (“PropertyZo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, applications, products, and services (collectively, the “Platform”).
This Privacy Policy explains how PropertyZo collects, uses, stores, shares, and protects information when you access or use our Platform.
By using PropertyZo, you acknowledge that you have read and understood this Privacy Policy.
1. About PropertyZo
PropertyZo is an online real-estate platform that helps users discover, search, list, advertise, and enquire about properties.
The Platform may connect:
Property buyers
Property sellers
Property owners
Tenants
Landlords
Real-estate agents
Brokers
Builders
Developers
Other real-estate professionals
PropertyZo may facilitate communication between users but does not necessarily participate in or become a party to property transactions between users.
2. Information We Collect
Depending on how you use PropertyZo, we may collect different types of information.
2.1 Information You Provide
When you create an account, list a property, submit an enquiry, contact an advertiser, or use certain services, we may collect:
Full name
Email address
Mobile/phone number
Password or authentication information
User type or account type
City and location
Property details
Property address or location
Property photographs and videos
Property descriptions
Pricing information
Property preferences
Buying, selling, renting, or leasing requirements
Messages and enquiries
Business information
Company or agency details
Payment and billing information, where applicable
Documents or other information voluntarily submitted by you
Please do not submit sensitive personal information unless it is specifically required for a PropertyZo service.
3. Automatically Collected Information
When you access PropertyZo, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Device identifiers
Approximate location
Pages visited
Search queries
Property listings viewed
Date and time of access
Referring website
Clicks and interactions
Session information
Technical and diagnostic information
This information may be collected through server logs, cookies, analytics technologies, and similar technologies.
4. Cookies and Similar Technologies
PropertyZo may use cookies, pixels, local storage, and similar technologies to improve your experience.
Cookies may help us:
Keep users signed in
Remember preferences
Understand how users interact with the Platform
Improve website performance
Analyze traffic
Personalize certain content
Measure advertising performance
Detect suspicious or fraudulent activity
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Platform functionality.
5. How We Use Your Information
PropertyZo may use collected information to:
Create and manage user accounts
Provide Platform services
Display property listings
Process property enquiries
Connect buyers and sellers
Connect tenants and landlords
Facilitate communication between users
Respond to enquiries and support requests
Process payments where applicable
Provide requested services
Improve our Platform and features
Personalize your experience
Analyze usage and performance
Prevent fraud and abuse
Detect security incidents
Maintain Platform security
Send service-related communications
Send promotional or marketing communications where permitted
Conduct research and analytics
Comply with legal and regulatory obligations
Protect our rights, users, and Platform
6. Property Listings and Public Information
If you create a property listing, certain information may be displayed publicly or made available to other users.
Depending on the listing and Platform features, this may include:
Property photographs
Property videos
Property description
Property type
Property location
Price
Amenities
Property size
Contact or enquiry options
Advertiser name or business information
You should carefully consider the information you include in a public property listing.
PropertyZo cannot guarantee that information voluntarily published publicly will remain exclusively on PropertyZo, as third parties may access, copy, share, or reproduce publicly available information.
7. Enquiries and Communication
When you submit an enquiry regarding a property, PropertyZo may share relevant information with the property owner, advertiser, broker, agent, builder, developer, or other relevant party so that they can respond to your enquiry.
This may include information such as:
Your name
Contact information
Enquiry details
Property of interest
Requirements or preferences
Similarly, when you list a property or advertise services, information necessary to respond to enquiries may be made available to interested users.
8. Information Shared With Third Parties
PropertyZo may share information with third parties where reasonably necessary to provide or operate our services.
These may include:
Service Providers
We may use third-party providers for:
Hosting
Cloud infrastructure
Website analytics
Email delivery
SMS and messaging
Payment processing
Security
Customer support
Data storage
Advertising and marketing
Technical maintenance
These providers may process information on our behalf subject to appropriate contractual or legal requirements.
Property Advertisers
When you submit an enquiry, relevant information may be shared with the advertiser or property representative associated with the property.
Legal and Regulatory Authorities
We may disclose information where required or permitted by applicable law, legal process, court order, government request, or regulatory requirement.
Business Transfers
If PropertyZo is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
9. Payments
If PropertyZo provides paid services, payments may be processed through third-party payment gateways or financial service providers.
PropertyZo may not directly store complete payment card information where payment processing is handled by an external payment provider.
Payment providers may collect and process payment information according to their own privacy policies and terms.
10. Marketing Communications
Subject to applicable law and your preferences, PropertyZo may send you:
Service updates
Property recommendations
New listing notifications
Promotional offers
Product updates
Newsletters
Marketing communications
You may unsubscribe from promotional communications by using the unsubscribe option provided in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue to send essential service-related communications, such as account, security, transaction, or policy updates.
11. Location Information
Certain PropertyZo features may use location-related information to provide relevant property searches and location-based services.
Depending on the feature, location information may include:
City
Area
Locality
Approximate location
Property location
If a feature requires device location permission, you may control that permission through your device or browser settings.
PropertyZo does not require you to provide precise device location unless a specific feature requires it and you provide the relevant permission.
12. Third-Party Services and Links
PropertyZo may contain links, integrations, advertisements, maps, payment gateways, social-media features, analytics services, or other third-party services.
Third-party services may have their own privacy policies.
PropertyZo is not responsible for the privacy practices of third-party websites or services that it does not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
13. Data Security
PropertyZo takes reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include:
Access controls
Authentication mechanisms
Encryption where appropriate
Secure hosting practices
Monitoring and logging
Malware and security protections
Regular maintenance and updates
However, no website, application, network, or electronic transmission can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you suspect unauthorized access.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide our services
Maintain accounts
Complete transactions
Resolve disputes
Maintain business and financial records
Comply with legal obligations
Prevent fraud
Enforce agreements
Protect our legal rights
Retention periods may vary depending on the type of information and applicable legal requirements.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it as appropriate.
15. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
Request access to certain personal information
Request correction of inaccurate information
Request updating of information
Request deletion of information where legally permitted
Withdraw certain consents
Opt out of promotional communications
Raise privacy-related concerns or complaints
Certain information may need to be retained where required by law or where necessary to establish, exercise, or defend legal claims.
To exercise applicable privacy rights, please contact us using the details provided below.
16. Children’s Privacy
PropertyZo is intended for users who are legally capable of using the Platform and entering into relevant transactions.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to PropertyZo without appropriate authorization, please contact us so that we can review and take appropriate action.
17. Fraud Prevention and Security Monitoring
PropertyZo may monitor Platform activity to identify:
Fraudulent listings
Fake accounts
Suspicious transactions
Unauthorized access
Abuse of the Platform
Spam
Malicious activity
Attempts to manipulate or compromise Platform security
Information may be analyzed or shared with relevant parties where reasonably necessary to protect users, PropertyZo, or comply with legal obligations.
18. User Responsibility
You are responsible for ensuring that the information you provide to PropertyZo is accurate and lawful.
If you provide personal information relating to another person, you represent that you have the necessary authority or permission to provide that information where required by applicable law.
You should avoid publishing sensitive personal information in publicly accessible property listings.
19. Data Transfers
Depending on our technology infrastructure and service providers, your information may be processed or stored in India or other jurisdictions where our service providers operate.
Where required by applicable law, appropriate safeguards will be used for such processing or transfer.
20. Changes to This Privacy Policy
PropertyZo may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we may update the “Last Updated” date at the beginning of this Privacy Policy.
You are encouraged to review this page periodically.
Your continued use of PropertyZo after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by applicable law.
21. Grievance Officer / Privacy Contact
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
PropertyZo
Website: PropertyZo.com
Email: contact@propertyzo.com
Phone: +91 6355-829508
Registered Office: 438, Samanavay Business Squre, Vaikunth Cross, Waghodia Road, Vadoara
For privacy or grievance requests, please provide sufficient information to help us identify your account or request and respond appropriately.
22. Governing Law
This Privacy Policy shall be governed by the applicable laws of India.
Any disputes relating to this Privacy Policy shall be subject to the applicable courts and legal jurisdiction specified in the PropertyZo Terms & Conditions.
23. Contact Us
For any questions regarding this Privacy Policy or PropertyZo’s privacy practices, please contact:
PropertyZo
Website: PropertyZo.com
Email: contact@propertyzo.com
Phone: +91 6355-829508
Registered Office: 438, Samanavay Business Squre, Vaikunth Cross, Waghodia Road, Vadoara
Last Updated: September 21, 2026